Food Service Lead

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

Hours: Monday - Friday, 9:00 AM - 5:30 PM

Certification Required: Illinois Serv Safe Manager Certification

Job Summary:

The Food Service Lead is an integral member of the Culinary Services department, collaborating with department leadership to support and work alongside Culinary Stakeholders. This role requires maintaining a comprehensive knowledge of the Culinary Services function to ensure a safe experience for inpatient and outpatient patients, visitors, and employees within the hospital.

Key Responsibilities:

• Adhere to all established department and hospital policies and procedures.

• Resolve day-to-day operational barriers.

• Maintain cash, credit, and house daily account reconciliations.

• Conduct weekly cashier auditing and documentation.

• Assist leadership with staff scheduling.

• Ensure cleanliness of service and dining rooms.

• Complete proper sanitation and temperature validation procedures.

• Conduct pre-service meetings before meal periods.

• Review menu and portion sizes

Minimum Job Qualifications:

Education:

• High School Diploma or equivalent.

Experience:

• Minimum of 3 years’ experience in Food and Beverage/Hospitality or a high-volume hospital cafeteria setting (preferred).

• Previous catering experience is a plus.

License/Certification/Permit:

• Currently dated Illinois Food Handler’s Permit from the County/State Health Department. ServeSafe preferred.

• Certification from an American National Standards Institute (ANSI) food handler training accredited program or obtained within 30 days of employment (Required in IL). ServeSafe preferred.

• Certification of Food Protection Manager (IL) preferred.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here: Benefits Information

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.