Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago, and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

City of Hope’s mission is to “turn hope into reality.”  Focused on eliminating cancer, diabetes and other life-threatening illnesses, City of Hope has established itself as a world-class leader in transforming the future of health. Raising the philanthropic resources to fuel its leading-edge research, its exquisite and compassionate clinical care, and its advancement of biomedical education and training, is a vital component of the City of Hope model of success.  Each member of the Office of Philanthropy is a stakeholder in this work, with personal accountability for his/her role in building a successful future of delivering new cures, treatments, and education.

The Office of Philanthropy’s vision is to support this life-saving work by being known institutionally and nationally as a model of excellence among elite fundraising programs. Recent recruitments of nationally and internationally renowned faculty offer advancement leaders new opportunity for partnership among philanthropy, research and patient care.

Under general supervision of the Manager of CRM, the incumbent will actively participate and work in a highly collaborative fashion with the Office of Philanthropy staff to influence job roles and organization structures to drive faster adoption on all systems and business process improvement initiatives through training and change management techniques. The incumbent will execute strategies that support the shared vision of the Preparing Our People initiative. This effort includes supporting the Philanthropy team to realize our goal of excelling as a highly collaborative, efficient, and creative team. The Sr. Business Analyst will help implement a cultural adherence to personal accountability, shared success, and a commitment to professional growth.

As a successful candidate, you will: 

• Actively participate and work in a highly collaborative fashion with the Office of Philanthropy staff to influence job roles and organization structures to drive faster adoption on all systems and business process improvement initiatives through training and change management techniques. 
• Execute strategies that support the shared vision of the Preparing Our People initiative. This effort includes supporting the Philanthropy team to realize our goal of excelling as a highly collaborative, efficient, and creative team.
• Help implement a cultural adherence to personal accountability, shared success, and a commitment to professional growth.
• Will be responsible for understanding Philanthropy’s business domain, documenting its processes and assessing the business model’s integration with technology.
• Develop and maintain a repository of organizational and tactical objectives, process documentation, department/unit metrics and key performance indicators.
• Review and analyze business processes, workflow procedures, and job functions to provide insight and suggestions for improvements.
• Leads and participates in medium to large system related projects to develop a business case during project initiation, identify business needs and develop functional requirements as well as assist in change management strategies for adoption of new systems or system enhancements and upgrades throughout the system’s project life cycle.
• Create prototypes for system design and develop testing validation requirements for system testing.

Your qualifications should include: 

• Bachelor’s Degree in Information Systems, Business, Computer Science or related discipline
• Experience may substitute for minimum education requirements.
• 5+ years of business analysis or consulting experience with Non-Profit organizations.
• 5+ years of project management or consulting experience. 
• 5+ years of experience in Use Case diagramming, Business Process Mapping, Sequence and Activity diagramming, and UML required.
• Project lead responsibilities for at least two (2) large multi-user system implementations.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.