Representative, Health Information

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The successful candidate:

The Health Information Representative responds to all requests for medical record information from various requestors including health care providers, patients, attorneys, third-party payors, disability, subpoenas, and internal requestors.  All Release of Information must be in accordance with HIPAA federal regulations, state regulations and hospital policy.  The Health Information Representative interacts with patients in person or by telephone and obtains appropriate authorization for release. The Health Information Representative converts paper medical records to scanned documents to ensure readability, correct indexing, proper orientation and accessibility.

Job Requirements:

Minimum of 2-3 years experience in a medical record department with familiarity in working with diverse facets of medical record activities

Associate degree in Health Information Management with successful completion of the Accreditation Exam preferred

Active membership in AHIMA or equivalent with experience in Health Information Management preferred

Ability to work effectively with other departments, administration, physicians and all ancillary staff

Familiar with federal and state laws and regulations concerning medical records and TJC standards

Ability to utilize computer systems- MS Office with emphasis on Excel, OnBase, Sunrise Clinical Manager (SCM) or similar EMR

Familiar with federal and state laws and regulations concerning medical records, including HIPAA and TJC standards. Ability to work effectively with other departments, physicians and all ancillary staff.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here: Benefits Information

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.