Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Working with limited supervision, performs diversified, advanced, and confidential secretarial and administrative work.  Relieves department head of administrative detail. Uses discretionary initiative & judgment when screening visitors & telephone calls, scheduling appointments & organizing workload to meet established priorities.  Requires thorough knowledge of organizational unit policies, personnel and services. 

As a successful candidate, you will: 

• Organizes & expedites flow of work through administrator’s office; initiating follow up action as appropriate.
• Answers telephones, screens & routes visitors, and callers.
• Resolves routine and some complex inquiries and fulfills requests from internal & external business contacts using knowledge of division/department & organization policies & procedures.
• Formats, types & edits a variety of complex or technical material, including correspondence, memos, reports, presentations, and confidential material.
• Takes and transcribes dictation of a complex & confidential nature.
• Composes letters and memos for administrator’s signature.
• Lab Orders and maintain integrity / confidentiality in the lab.
• Routes & answers routine correspondence not requiring administrator’s attention.
• Schedules appointments & meetings; coordinates meetings & agenda materials. Makes arrangements for meetings/conferences/travel for department personnel.
• Prepares & distributes minutes of meetings.
• Opens, reads & prioritizes incoming mail. Handles minor requests and assignments requiring knowledge of organizational unit policies & procedures.
• Establishes, maintains & has frequent access to confidential files, logs & records.
• Assists in planning & organizing special projects.
• Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan.  Practices a high level of integrity and honesty in maintaining confidentiality. 
• Performs other related duties as assigned or requested

Your qualifications should include: 

Minimum Education:

• 2 years Post High School Trade, Business or Professional School
• Experience may substitute for minimum education requirements.

Minimum Experience:

• 5 years senior level secretarial experience with prior experience in Administration.
• Computer experience necessary, background in Microsoft preferred.
• Foster/promote a positive image/professional appearance. 
• Work well in a multi-cultural environment.
• Excellent verbal communication and telephone skills.
• Excellent written communication skills
• Ability to handle sensitive information and topics with tact and diligence.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.